Privacy Policy

YOUR PRIVACY.
OUR COMMITMENT.

Your personal information matters to us.

Find out how Guitar Weekends collects, uses and protects your data.

PRIVACY POLICY

Last updated: 17 October 2026

At Guitar Weekends, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, book a course, purchase educational materials, subscribe to our newsletter or contact us.

1. Who We Are

Guitar Weekends provides residential guitar weekends, day courses, live online lessons and educational resources.

The business is currently operated by Andrew J Moore, trading as Guitar Weekends, under an agreement with the business owner, Ronnie McCorrie.

Andrew J Moore and Ronnie McCorrie jointly determine certain purposes and uses of customer personal information and act as joint data controllers where they make those decisions together.

Andrew J Moore manages day-to-day operations and is the primary contact for enquiries relating to personal information. The joint controllers are responsible for ensuring that personal information is handled in accordance with applicable UK data protection law.

Correspondence address:

Guitar Weekends
129 Hayes Lane
Kenley
CR8 5JR
United Kingdom

Email: [email protected]

Website: https://www.guitarweekends.co.uk

Customers may contact us using these details to exercise their data protection rights or request information about our respective responsibilities.

2. Information We Collect

Depending on how you interact with Guitar Weekends, we may collect:

  • Your name and email address.
  • Your telephone number, where provided.
  • Your billing details and purchase history.
  • Details of courses, lessons or educational materials you have booked or purchased.
  • Information submitted through contact forms and free-download requests.
  • Your newsletter subscription preferences.
  • Information you voluntarily provide about your playing experience, learning goals or course requirements.
  • Technical information, including IP addresses, browser details and website usage information.

Where you provide information about accessibility, health or other personal requirements relating to a course, we will handle this information with additional care and in accordance with applicable data protection requirements.

We aim to collect only the information reasonably necessary to provide our services.

3. How We Use Your Information

We use personal information to:

  • Process course bookings and purchases.
  • Send booking confirmations, joining instructions and course updates.
  • Deliver online lessons, residential weekends, day courses and educational materials.
  • Respond to enquiries and provide customer support.
  • Supply requested free guitar lessons, TAB, notation and downloadable resources.
  • Send newsletters, educational content and course information where permitted.
  • Maintain customer and financial records.
  • Improve our website, courses and customer experience.
  • Protect our website and comply with legal obligations.

We do not sell your personal information to third parties.

4. Our Legal Basis for Processing Your Information

Under UK data protection law, we rely on one or more of the following lawful bases:

Contract: Where processing is necessary to fulfil a booking, provide purchased materials or deliver a service.

Consent: Where you have given permission for a particular use of your information, including marketing communications where consent is required.

Legitimate interests: Where processing is reasonably necessary to operate and improve Guitar Weekends, respond to enquiries, maintain customer relationships or protect our services, provided these interests do not override your rights.

Legal obligations: Where information must be retained or disclosed to comply with applicable laws, including tax and accounting requirements.

Where consent is the lawful basis, you may withdraw it at any time.

5. Newsletter and Marketing Communications

Guitar Weekends publishes a regular newsletter featuring free guitar lessons, playing tips, downloadable resources and information about upcoming courses.

We use YMLP to manage our mailing list and distribute newsletters.

When you subscribe, we may collect your name, email address and subscription preferences.

We send marketing emails where you have provided appropriate consent or where another lawful marketing permission applies, such as the existing-customer exception under applicable UK electronic marketing rules.

We do not treat every enquiry or free-download request as automatic permission to send marketing emails.

You can unsubscribe at any time using the link included in our newsletters or by emailing [email protected].

We may retain limited records of subscription preferences and unsubscribe requests to help us respect your choices.

6. Course Bookings and Payments

When you book a course or purchase educational materials, we collect the information necessary to process your booking or order.

Payments may be processed through Stripe or other payment methods offered by Guitar Weekends.

Payment providers handle relevant payment information under their own privacy and security arrangements.

We retain appropriate transaction records for accounting, legal and customer service purposes.

Where necessary, we may share relevant booking information with course tutors, venues and other providers involved in delivering your course.

We only share information reasonably required for these purposes.

7. Free Lessons and Downloads

Guitar Weekends provides free educational resources, including guitar TAB, music notation, chord charts, exercises and video lessons.

When you request a free resource, we may collect your name and email address to fulfil your request and maintain appropriate administrative records.

Where newsletter subscription is offered alongside a download, we handle marketing preferences in accordance with applicable data protection and electronic marketing requirements.

8. Online Lessons and Recordings

Some Guitar Weekends courses are delivered through online video conferencing services, including Zoom.

We may record certain sessions to provide educational materials to participants or create teaching resources.

Where sessions are recorded, we aim to inform participants about the recording and its intended use.

Recordings containing identifiable participants will be handled in accordance with applicable data protection requirements.

We will not use identifiable participant recordings for unrelated public promotional purposes without an appropriate lawful basis.

Our website may also contain videos hosted by external platforms, including YouTube.

These services may collect technical information or use cookies when you interact with their content.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality and improve the visitor experience.

Some cookies are necessary for essential website functions, while others may support analytics, embedded videos or additional features.

Where legally required, we will seek your consent before using non-essential cookies or tracking technologies.

You can manage cookies through any consent controls provided on the website and through your browser settings.

Disabling certain cookies may affect some website functions.

10. Sharing Your Information

We may share relevant personal information with trusted individuals and service providers involved in operating Guitar Weekends, including:

  • Course tutors and teaching staff.
  • Residential and day-course venues.
  • Payment processors, including Stripe.
  • Newsletter providers, including YMLP.
  • Website hosting and technical support providers.
  • Online teaching and video hosting platforms.
  • Professional advisers, where necessary.
  • Public authorities where disclosure is legally required.

We take reasonable steps to ensure that personal information is shared only for appropriate purposes and handled securely.

We do not sell customer information or mailing lists.

11. International Data Transfers

Some of the external services we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure that applicable UK data protection requirements are met, including the use of appropriate transfer mechanisms or safeguards where required.

You may contact us for further information about international transfers involving your personal information.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and business requirements.

In general:

  • Booking and financial records are retained for the periods required by applicable tax, accounting and legal obligations.
  • Newsletter subscription details are retained while you remain subscribed, with limited records kept where necessary to honour unsubscribe requests.
  • Customer enquiries are retained for as long as reasonably necessary to respond and manage relevant customer relationships.
  • Free-download records are retained for the relevant administrative purpose or other lawful processing.
  • Course recordings are retained according to their educational purpose, any communicated availability period and applicable data protection requirements.

When information is no longer required, we aim to delete or anonymise it appropriately.

13. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These include appropriate account security, access controls and the use of reputable service providers.

Access to customer information is limited to individuals who require it for legitimate business purposes.

Although we take information security seriously, no electronic transmission or storage system can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your information in certain circumstances.
  • Ask us to restrict certain uses of your information.
  • Object to processing, including direct marketing.
  • Request transfer of your information where applicable.
  • Withdraw consent where processing is based on consent.

Requests for access to your personal information are normally free of charge.

We will respond to requests within the timescales required by applicable law.

To exercise your rights, please email [email protected].

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO website: https://ico.org.uk

We would welcome the opportunity to address any concerns directly.

15. Links to Other Websites

Our website may contain links to external websites, including video platforms and educational resources.

We are not responsible for the privacy practices of websites operated by third parties.

We recommend reviewing their privacy policies before providing personal information.

16. Children and Young People

Guitar Weekends primarily provides courses and educational resources for adult learners.

Where our services involve children or young people, we take appropriate steps to protect their personal information and involve parents or guardians where required.

We do not knowingly use children’s personal information for inappropriate marketing purposes.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business operations or legal requirements.

Any updates will be published on this page, together with the date of the latest revision.

18. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Guitar Weekends
Andrew J Moore, trading as Guitar Weekends

129 Hayes Lane
Kenley
CR8 5JR
United Kingdom

Email: [email protected]

Website: https://www.guitarweekends.co.uk